PRIVACY
Privacy Policy
This policy explains how Serenity Valley Works LLC handles information through this website and our products. The practices below distinguish More Than Measured from products that are still being developed.
This website
The Serenity Valley Works website is primarily informational. We do not currently use this website to create user accounts or collect information through web forms. If you contact us by email or through a third-party social platform, we receive the information you choose to send and use it to respond to you.
External links and third-party shopping sites
More Than Measured links to external learning resources, program websites, manufacturers, and retailers. We are not currently an Amazon Associate or affiliate, and we do not earn affiliate commissions from these links. If affiliate relationships are introduced, we will update this policy and identify paid links beside the relevant links.
When you follow an external link, the destination website may collect information or use cookies under its own privacy policy. We do not receive your retailer account credentials, payment details, medical information, or program applications through these links. Review the provider’s privacy information before submitting personal information.
Serenity Kitchen and More Than Measured
More Than Measured lets users create accounts, save information, synchronize it between devices and authorized household members, and use optional online features. The information stored depends on the features a user chooses to use. Serenity Kitchen features and data practices may differ.
Serenity Kitchen may contain information such as recipes, meal plans, pantry and shopping information, household organization data, profile information and related app settings. More Than Measured may contain information a caregiver chooses to record about a child or household, including routines, development, communication, sleep, sensory needs, caregiver notes, appointments, activities and other support information.
How information is used
Information is used to provide the features a user requests, synchronize data where enabled, maintain accounts, provide support, protect the service and improve product operation. We do not sell personal information.
Children's information
More Than Measured is designed for use by parents, guardians and caregivers. It is not intended for children to create or manage their own accounts. Caregivers control the information they choose to enter about a child. We do not knowingly use the public website to collect personal information directly from children under 13.
Third-party services
More Than Measured uses cloud hosting for online accounts and synchronization, Google email services for account messages, and Stripe for subscription checkout and billing management. Stripe handles payment details and retains transaction records under its own policies. Other linked websites and optional services have their own privacy practices. We do not sell personal information.
More Than Measured data choices and deletion
Request deletion of your MTM account and associated data by email, even if you no longer have the app. Our account deletion page explains how to submit a request and what happens next.
In More Than Measured, a signed-in user can request an account data export and review account deletion in Account & Household. The export requires the account password and contains information available to that account; it does not include another household member’s private information. Contact product support if you need help with an export or an account connected to a shared household.
Deleting an account schedules its live server data for deletion 30 days later. Any linked MTM subscription is canceled immediately. During those 30 days, the account holder can sign in and restore the account and its saved server data. Restoration does not restart billing or reset a free trial. Any paid or trial time still available ends on its original date. Shared household records are not silently deleted when other members remain; the app may direct the account holder to support to resolve ownership or shared data first.
After the 30-day recovery period, the service removes the scheduled account and eligible live server data. If shared records need review, final removal may be delayed while support resolves them. For another 30 days after that removal, we keep a salted value derived from the verified email address to limit repeated account creation; this value is not a usable account or a copy of the email address. Copies downloaded by users or stored on their devices are not removed by server deletion. Stripe may retain billing records separately. MTM local backups are rotated separately. The current offsite backup policy keeps up to 14 daily, 8 weekly, and 12 monthly snapshots. A backup made before final account deletion may contain earlier account data until that backup expires.
Security
We use reasonable technical and organizational measures intended to protect information. No online system can guarantee absolute security.
Changes
We may update this policy as our website, apps and service providers change. The effective date at the top will show when this version took effect.
Contact
Privacy questions can be sent to serenityvalleyworks@gmail.com. Product-specific support is listed on our contact page.